There was an error loading the game configuration from the website; facing this issue while running the Runescape? We’ll figure it out here. Runescape and Runescape 3 is the same game. Do you know this game has made its name in the genius world records?
Moreover, this game involves multiple players, and you will find it on the latest MMORPG software. The developer of Runescape is Jagex. This man made an impressive game that won the heart of gamers once it came out.
Usually, the gamers are claiming about the error of Runescape while playing on windows 10 and 8. Other than that, the error could be found on different operating systems as well. Indeed, Runescape is a popular game, and players are addicted to it.
The error is quite frustrating. Before we move on to the solutions of Runescape error 7,28, you have to know its root causes.
Causes – There Was An Error Loading The Game Configuration From The Website
After research for a long time on Runescape’s error, we have pondered some of the main causes. Other than that, we have studied which tricks people used to solve this error of Runescape.
Eager to know the causes behind There was an error loading the game configuration from the website?
· Anti-Virus Or Restriction By Firewall
All the computers and laptops have the anti-virus installation in it. If not, then the computers have firewall restrictions on them. No doubt, these software’s are necessary to keep the computer free from threats and viruses.
However, there are chances that the error of loading the Runescape could be because of anti-virus or firewall restriction. Sometimes it doesn’t let the game run, and the error occurs.
· Privileges Of Administrator
The second cause could be due to admin privileges. If the admin doesn’t allow you to run the game, it will not allow you to access it. However, you can modify the Runescape folder settings, so there are no restrictions to load it.
· Java Version
Do you have the latest Java? If you don’t then there might be problems running your programs. For instance, Java versions prior to 5 are no longer supported by some of the software. Also, you won’t be able to play Runescape until you don’t have the compatibility of the program with the Java server.
· Settings Of DNS
The next reason is common. The DNS settings won’t be allowing you to play the RuneScape game. On the other hand, you must ensure that the laptop or computer has a stable internet connection to load the game.
There was an error loading the game configuration from the website that could occur due to the default DNS settings. Modify the settings and then try to launch the game. Below is our guide; you will know the detailed process of how to change the DNS settings.
· Restrictions In The Area
If you are facing the error in the US state, you aren’t alone. Several US gamers claim that they can play the Runescape game. Some states of the US have blocked the game, and the server is rejected as well. The game developers make the restrictions.
· Game Cache
The next thing to check is your game cache. For instance, it could be stopping your operating system from launching the game.
· Block Ports
Have you installed a firewall? If yes, then there could be some blocked ports that aren’t letting you run the game. Moreover, sometimes you don’t even have an idea of why the ports are blocked because it could be possible due to the internet connection and RuneScape’s communication.
There was an error loading the game configuration from the website possible could occur due to blocked ports.
Another common cause of the RuneScape error could occur when you have enabled the extensions from your browser. For example, if you have the extensions of youtube or other apps, that can be why the game is not launching.
You must turn off all the extensions to launch the Runescape 3.
· Properties Of Client
According to the suggestions on the “there was an error loading the game configuration from the website,” you can change the game’s URL to resolve the issue. For instance, you could be facing an error because the client isn’t allowed to load the game. Switch the URL of the client to “www.”
· VPN And Proxy
Are you are VPN or proxy user to play the RuneScape game? Last but not least, there are chances that the error could occur due to VPN and proxy settings, so if you want to confirm that there is no issue due to VPN and proxy, then run the game without using additional software.
Now that you know 10 causes of the RuneScape launching error, you can step ahead and find out the solutions for it. Try our methods. It will surely help you out.
Solutions For Launching The Runescape
1. Disable The 3rd Party Applications Of Antivirus
As we have discusses above that the anti-virus and firewall will stop the Runescape from launching. Most of the users have been told that anti-virus will stop the game from running. The error will occur in all the devices that are having third-party app installations.
Therefore, you must disable all the third-party apps, so there is no interruption while loading the game. However, in some cases, the error will still occur even if you disabled the anti-virus. For that reason, you have to uninstall the program and then run the game again.
Other than that, you can download any additional software of anti-virus that is compatible with the Runescape. Ensure that there aren’t any threats to your laptop or computer, so anti-viruses are crucial.
2. Change The Region Settings
The second solution that we have is to change the settings of the region. Most users said that the simplest and easiest solution to launch the Runescape is by changing the region from your computer or laptop. Changing the area, the issue of “there was an error loading the game configuration from the website” will disappear.
If you have English (US) language settings, try the steps below to change it.
- Press on the Windows button + R. Now, you will see the run window on the desktop. Once the Run opens, you have to type control in the search area. Now open the control panel by pressing OK.
- Furthermore, you have to search in the control panel by typing region.
- The results will show the region, and you can click on the format option to modify the English US settings.
- Lastly, you have to press on the apply option to change the settings. Now press the OK.
Now that you have made changes in the region, open the Runescape game to check if the issue is solved or not. However, if there was an error loading the game configuration from the website, try other solutions.
3. Clear The Cache Of DNS
Another common cause of the Runescape error is due to the DNS cache. There might be a lot of DNS cache that is not letting the game to launch. Therefore, it is necessary that you flush all the DNS cache to launch the game. Below are the steps that you can follow to flush the DNS cache.
Firstly, you have to open the window of RUN. By pressing the Windows + R, Run will open.
Now you have to type cmd in the search box. After that, you have to open the command prompt by pressing the Ctrl + Shift and Enter.
After the command prompt is opened, you have the “ipconfig/flushdns” and then enter. In this way, you can easily flush the cache of DNS. Lastly, you have to restart the computer to check if the error is resolved or not.
4. Switch To DNS Google
Another way of solving the issue of the Runescape game is by changing the Regular DNS. You can try using the google DNS. Follow the steps below to switch the DNS.
- Firstly, open the Run window, and you have to type this command on the search bar of Run: ncpa.Cpl. Now press, OK. After that, you have to click on the network connections.
- By right-clicking on the network connection, you can open the current DNS server. Now you have to select the properties.
- A new window will pop-up, and you have to double click on the TCP internet version 4 protocol. Furthermore, press on the networking option to open the properties of the internet version.
- Next, you have to check the address and input settings of the DNS server. Choose the alternative server option.
Furthermore, you have to press OK to change the settings. Finally, now you can launch the Runescape again and check the error is solved or not.
Nevertheless, if you cannot solve the error with DNS alternative settings, try other solutions.
5. Try Complete Reset Of Winsock
If any of the above solutions didn’t work, there is a problem with the network. You may be having some inconvenience due to the failure of the network adapter. Most of the Runescape users face across “there was an error loading the game configuration from the website,” and the problem found was the network adapter. If you want to confirm that there is no issue due to the network adapter, you must reset the command prompt.
For instance, some temporary files on the computer aren’t letting the adapter launch the game. Below we’ll guide how to reset the Winsock to launch the Runescape easily.
- Firstly, you have to open the run window. Press Windows key + R. Next, you have to type the “cmd” on the given area on Run. After that, a command prompt window will open, and you have to make some changes to it.
- You have to press yes on the option of user account control prompt. For having the privileges of the administrator, you have to press on the YES option.
- Further, you will be taken to the prompt CMD. Now you have to type the below listed commands to clear all the cache on the Winsock.
- Netsh Winsock reset
- Reset catalog
- Nets int ipv 4 reset
After the commands are processed, you have to shut down the computer and start it again. If the setup is completed, you can launch the game to check if the error is resolved or not.
TIP: Runescape there was an error loading the game configuration from the website 7,28 on notebook or laptop. You can use the repair tool, “restoro.” With this repairing tool’s help, you can replace the missing files and resolve all the issues that were occurring in the device.
6. Change The Browser
If you are playing the Runescape directly from the browser, it will cause some issues to run. Not all users face this issue, but you have to check that there aren’t any security interference issues that aren’t letting you play the game.
Moreover, you might be using a browser that is not compatible with the Runescape game. If the browser has a corrupt cache, it will cause errors to run the game. In addition, most of the users faced the error of Runescape while using the internet explorer as well as Microsoft edge.
In this case, you can switch the browser and use any alternative browser. For instance, you can use the chrome, opera, or firefox to play Runescape directly. Other than that, you can try restarting the browser and check if the game is launched or not.
If the window pops up saying, “sorry, there has been an error loading the game,” you have to clear all the browser history to make it free from the cache.
Hopefully, these six solutions will work for “there was an error loading the game configuration from the website.” Thank you for visiting us!